How we use Simpro data and KPIBOX dashboard system to Improvement Offshore Team Performance

Problem: 

A company needed to improve the performance and motivation of their offshore team, which was struggling to meet KPIs for estimations and quotations. 

Approach: 

We set up KPIs, introduced a bonus system for meeting targets, and used CRM data to increase transparency. 

Technology: 

We utilized their CRM system to set up dashboards and track performance metrics, making data accessible and visible to the team. 

Solution: 

We created a transparent system where performance metrics were visible, and team members could earn bonuses based on their performance, leading to a 30-40% improvement. 

Outcome: 

The project resulted in better team performance, increased motivation, and a more supportive environment for the offshore team.