Integrating Aircall with Simpro brings customer phone interactions and job details together in one streamlined workflow. Using Aloka Integration Hub, customer records and job information can be instantly synchronized between Aircall and Simpro, enabling accurate and effective service delivery. Call transcripts and audio recordings are automatically saved to corresponding jobs for audit, training, and compliance. This integration closes the loop between communication channels and field service, helping teams deliver responsive support and maintain complete records.
Aircall + Simpro
Synchronize customer profiles and contact information between Aircall and Simpro, making every interaction personalized and accurate.
Sync Customer
Sync Job Information
Instantly link call activities to job records, ensuring technicians and service staff have up-to-date information for every job.
Automatically save call transcripts to Simpro jobs for easy reference, compliance checks, and quality assurance.
Sync the Transcript
Push call recordings directly into Simpro for future review, staff training, and performance audits.
Save Audio to the Job